Would you like to use KOMPASS maps as a route map on your website or do you need a map section for a brochure for your company? Then you can easily purchase a map license for your desired map section. The license costs depend on the intended use, the map format and the quantity of the print products. You can find detailed information » here.
How to change user-information in the KOMPASS App:
Note: If you chose the option “Sign in with Apple,” “Sign in with Google,” or “Sign in with Facebook” during registration, you cannot change the email address used.
How to change user-information directly on the KOMPASS website:
I have not yet registered in the KOMPASS App or on the website and do not have a KOMPASS account:
I have already registered and have a KOMPASS account:
If you are already using the app, you can log out at any time in your Profile. Note that logging out won’t delete your account or cancel your subscription. After logging out, tap on „Login“ again in „Profile“. You can log in again with the same or a different account.
Important Notes:
If you wish to delete your KOMPASS account, follow these steps:
In the KOMPASS App
On the KOMPASS Website:
The KOMPASS app cannot be used as a smartwatch app. This extension is not currently planned.
The language of your app depends on the system language set on your smartphone. If your system language is set to German, the app will automatically be displayed in German. If your system language is set to another language, the app will automatically be displayed in English. Please note that the language setting only affects the app menu and not the hiking content. A tour with a description in German will still only be available in German after setting the app language to English.
There are three ways to display the altitude of your position or a point in the KOMPASS app.
The Altitude for your current position
The Altitude for you current position while recording a tour
The Altitude of any point in the map
We are happy to receive any corrections to our maps and products, as this allows us to continually improve our cartography and keep it up to date. You are welcome to send us your suggestions for improvements directly via our Contact form . Our cartographers will incorporate your corrections accordingly.
The KOMPASS App is available for download in the Google-Play-Store and the Apple Appstore. Click on the icon below to visit the store:
You can redeem vouchers during the checkout while buying a PRO subcription on our website >>PRO subscription .
Log in with your KOMPASS account, select the desired package and click on „Kaufen/Buy“. In the following screen you have the option to redeem your voucher before payment.
ATTENTION: Vouchers for KOMPASS-Pro cannot be redeemed in the Google Play or Apple App Store.
You can purchase the KOMPASS Pro membership directly in the app or on our website.
In the KOMPASS App:
On the KOMPASS website:
The KOMPASS PRO subscription can be purchased either directly through our homepage (>> KOMPASS PRO) or through the app store of the respective smartphone operating system (Apple App Store, Google Play Store). There are no differences in the subscription components. However, there are differences regarding the renewal of the subscription.
If the PRO subscription was purchased through our homepage, it ends after the purchased duration (1 month, 3 months, or 12 months). The subscription does not automatically renew and does not need to be canceled. The subscription must always be purchased again to activate the PRO membership.
If the PRO subscription was purchased in the app or in the App Store/Google Play Store, the subscription automatically renews at the end of the chosen duration. You can only cancel the contract in your App Store or Google Play Store, adhering to the respective notice period. We are not authorized to terminate the contracts between you and Apple or Google.
To view and, if necessary, cancel your ongoing subscriptions, open your App Store/Google Play Store. Tap on your profile and select the “Subscriptions” tab.
In the KOMPASS App:
Your purchased PRO membership is assigned to your KOMPASS account immediately after purchase. Make sure you are logged in with the correct account in the app.
2. Your PRO status is not displayed:
On the KOMPASS Website:
Your purchased PRO membership is assigned to your KOMPASS account immediately after purchase. Make sure you are logged in with the correct account on the website.
You may subscribe to KOMPASS PRO directly in the KOMPASS app via the Google-Play-Store or Apple-App-Store. There you can use the available payment methods of the given store.
NOTE: If you purchase a subscription through the Google Play or App Store, it will automatically renew upon expiration until canceled. You can find more information directly in your devices store.
On our website, you can subscribe to KOMPASS PRO for a fixed period. The payment provider Stripe is available here, offering all common payment methods (PayPal, Klarna, Visa, Mastercard, Online Banking, SEPA Direct Debit).
NOTE: If you purchase a membership through our website, it will not automatically renew upon expiration. You will need to renew it again after the term ends.
In the KOMPASS App:
On the KOMPASS website:
The KOMPASS app automatically points out interesting places and sights (POIs = points of interest) in the visible map area. As a PRO user, these hints can be deactivated.
Magnetic declination/magnetic variation is the angle between magnetic north and true north at a particular location on the Earth’s surface.
Our maps do not show the magnetic declination. The angle can change over time due to polar wandering. To obtain the current declination value of a location, we recommend using available magnetic declination calculators. Please note that local geological conditions can cause larger deviations from the values given:
Germany
https://isdc.gfz-potsdam.de/igrf-declination-calculator/
Austria
https://www.zamg.ac.at/cms/de/geophysik/produkte-und-services-1/online-deklinationsrechner
Worldwide
https://www.ngdc.noaa.gov/geomag/calculators/magcalc.shtml#declination
KOMPASS hiking maps with the red “Map” icon on the cover can be unlocked in the KOMPASS app. This allows you to access the digital map of the area.
Unlocking a map in the KOMPASS App:
How can I use my printed hiking map offline?
How do I open my downloaded offline map?
You may additionally display your maps directly in the general map.
How can I use the PRO hiking map offline?
As a KOMPASS Pro, you can decide which parts of the map you need and want to use offline. With the “Download this area” feature, you can create and download as many map sections as you like. Note that this only works for areas where the digital hiking map is available.
How do I open my downloaded offline map?
Additionally, you can also display your loaded maps directly on the overall map.
Attention: Once deleted, maps cannot be restored.
In the KOMPASS App:
An overview of your unlocked and downloaded maps is saved in your profile.
Additionally, you may also display your downloaded maps directly in the general map.
On the KOMPASS website:
On the website, unlocked maps can be displayed directly in the main map.
As a PRO user, you have access to all digitally available KOMPASS hiking maps. Not a PRO yet? >>> Get started now!
In the KOMPASS App:
On the KOMPASS Website:
To browse our maps, we have developed our KOMPASS product finder.
Just like with the tours, you can also search for our books and maps in a region. Simply move the map to the region that interests you and click on “Search here”. The found products will be displayed, and we will show you which digital extensions a product offers:
In the KOMPASS App:
A complete description of the trails and paths and a full map legend can be found directly in the map within the KOMPASS App.
On the KOMPASS Website:
General information:
The most common trail-types are marked like this:
cycling routes: green solid lines
hiking paths: red solid lines
trails: red dashed lines
climbs: red dotted lines
Note: To get unlimited access to our complete hiking map you need an active PRO membership, all details can be found here » KOMPASS PRO.
You may also download the full map legend here: » KOMPASS-Legend
Downloading or unlocking a map can occasionally cause loading issues in the app. If this error occurs, the map will not load correctly, and the map screen will remain blacked out.
If your map screen is not loading correctly, follow these steps:
By refining our hiking maps with weatherproof and tear-resistant lamination, we achieve significantly longer durability. This extended lifespan greatly reduces environmental impact.Exceptions are only made for map sets and oversized maps. These sets cannot be laminated due to cost reasons, as the price of a map set would otherwise increase significantly.
If you have a new hiking map in a quality which you are not completely satisfied, we kindly ask you to send it to us. The map will be inspected by our print department, and your hiking map will be replaced accordingly.
How to unlock a KOMPASS product with a digital extension
If you have purchased a KOMPASS product and see the note “App” or “mit App” (with app) on the cover, you can unlock it in the app to access the included tours.
How to open an unlocked product in the KOMPASS app:
Most KOMPASS products come with a digital extension. All products with a digital extension feature a note (usually found on the cover, back, or initial pages of the book) indicating the specific extension.
Currently, we offer three types of digital extensions:
Please note that while many books and maps include GPX data as a digital extension, they may not include tour descriptions within the app.
When planning a tour, each click or tap on the map sets a point. The first point is always your starting point (A). When you set the next point, it becomes your destination point (B). If you set another point after that, you’ve set a new goal.
The previous destination then becomes a waypoint (waypoints are represented without a letter).
Here’s an example of a tour where we’ll use waypoints:
We are planning a tour from the Hungerburg parking lot to Seegrube (red circles). On our hike we want to head for two stops as waypoints (black circles).
Now we’ve planned a tour from the parking lot Hungerburg to Seegrube, with two stops as waypoints.
How to import a GPX track in the KOMPASS App:
Note: An active internet connection is required to save the tour. If you are in an area without an internet connection, wait to save until an internet connection/Wi-Fi is available.
How to open imported GPX tracks:
How to import a GPX track on the KOMPASS website:
How to open imported GPX tracks:
The planning a tour – tool uses data from external sources. All automatically generated tour routes are suggestions. The feasibility of the tour suggestions must always be checked on site and, if necessary, with additional local information. All instructions and prohibitions on site must be followed.
Planning a tour in the KOMPASS App:
Note: An active internet connection is required to save and upload the tour. If you are in an area without an internet connection, wait to save until an internet connection/Wi-Fi is available.
Opening a planned tour in the KOMPASS App:
Planning a tour on the KOMPASS website:
Opening a planned tour on the KOMPASS website:
Recording a tour in the KOMPASS App:
Note: An active internet connection is required to save the tour. If you are in an area without an internet connection, wait to save until an internet connection/Wi-Fi is available.
Opening a recorded tour:
How do I download a tour?
How do I open my downloaded tour?
If your tours are recorded inaccurately, check if your smartphone’s power-saving mode is activated.
An active power-saving mode can significantly limit the accuracy of the GPS signal, and we recommend deactivating it when using the KOMPASS app.
Note: Some smartphones have an automatic battery-saving function that can activate for apps without the users knowledge. This can lead to the GPS signal being limited or completely disabled at times for the KOMPASS app. Check the power-saving settings on your smartphone and deactivate any active settings for the KOMPASS app.
Additionally check the app permissions for your KOMPASS app. We recommend setting the permission for „Location“ to „Always“ or „While Using“. In our experience, this achieves the best results.
The planning a tour – tool uses data from external sources. All automatically generated tour routes are suggestions. The feasibility of the tour suggestions must always be checked on site and, if necessary, with additional local information. All instructions and prohibitions on site must be followed.