How do I cancel my KOMPASS PRO membership?

The KOMPASS PRO subscription can be purchased either directly through our homepage (>> KOMPASS PRO) or through the app store of the respective smartphone operating system (Apple App Store, Google Play Store). There are no differences in the subscription components. However, there are differences regarding the renewal of the subscription. 

If the PRO subscription was purchased through our homepage, it ends after the purchased duration (1 month, 3 months, or 12 months). The subscription does not automatically renew and does not need to be canceled. The subscription must always be purchased again to activate the PRO membership.

If the PRO subscription was purchased in the app or in the App Store/Google Play Store, the subscription automatically renews at the end of the chosen duration. You can only cancel the contract in your App Store or Google Play Store, adhering to the respective notice period. We are not authorized to terminate the contracts between you and Apple or Google.

To view and, if necessary, cancel your ongoing subscriptions, open your App Store/Google Play Store. Tap on your profile and select the “Subscriptions” tab.